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‎06-10-2022 10:52 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 IDS Base Model
Operating System: Microsoft Windows 11

I have an Omen 16.1 laptot (Omen 16t-b100). I paid extra for the per-key RGB. I'm running into an issue where the animations on the RGB will regularly slow down dramatically. I have effects like key fades or ambient (where the RGB reflects what's on your screen), and after the laptop has been running for a few hours it seems like the keyboard only updates every few seconds. For example, with key fade turned on, I'll press a key and it won't light up for 1-3 seconds.

 

Restarting the computer seems to fix this issue, but I don't want to have to restart the computer every two hours. I've tried setting the priority for the "LightStudio-background" process to high, but that didn't fix it. It doesn't seem to be a problem with system performance - right now my system is plugged in and running at about 8% CPU utilization and it's only updating the RGB every 3-ish seconds. I've done a fresh reboot and opened up a CPU-intensive game like Stellaris and had the animations update quickly with no problems.

 

Any idea how to fix this?

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