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‎04-12-2024 07:02 PM - last edited on ‎04-24-2024 11:21 AM by Retired

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755G1AV)

Hey i have an Omen 16 rtx4070 core i7 12x

i recently had my laptop turn off by itself and never came up again

it was in sleep mode and it plugged in the charger

when i charged it and powered it on the windows screen came for 2 mins and the laptop turned off by itself and started blinking on the power button

turn it off by holding power button and unplugging everything and power cycle it by pressing power button for 1 min then turn it on the blinking power button still persist.

i removed the battery for 15 mins and then reconnected it and turn on the pc it came up to the windows screen for 5 mins and then turn off by itself and the power button blinking came back

now i unplugged the battery and connected the power directly without battery now the power button doesnt even turn on , tried the windows + v and power button for 30 sec and then release the power button keeping windows and v for 5 secs 3 times . The windows 11 starting sound comes up but the power button is not lit and nothing on the screen . Even tried the windows b with power button didnt help . And i tried the battery alone and the power alone and tried them both together didnt work. I even removed the rams and didnt work also any suggestions :,)

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