Omen 16 Touch Pad Issue , Hp will not be able to fix it ever !!!

[ShreyanshM21202]

I’ve been dealing with a persistent touchpad issue for months, and HP has completely failed to fix it.

Here’s what I’ve gone through:
✔ Changed the motherboard TWICE
✔ Replaced the touchpad TWICE
✔ Replaced the touchpad cable TWICE

Each time, the issue gets "fixed" for 1-2 months, then it comes back! 

I’ve spent hours on calls with HP support, gone through multiple repairs, and yet I’m still stuck with the same problem. This is beyond frustrating. HP clearly has no real solution for this issue.

If you're facing the same problem, let me know in the comments. Maybe together, we can get HP to acknowledge and fix this for real!

#HP #LaptopIssues #TouchpadProblem #HPSupport #FrustratedCustomer

[Max3Aj · Accepted solution]

Hi @ShreyanshM21202,

Welcome to the HP support community.

Please help us with your HP unit serial number Case ID (If any) or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Max3Aj

HP Support