Omen 17 iGPU/dGPU battery switching

[Zticks]

Since updating graphics driver through NVIDIA experience whenever i´m not plugged in I run on intels iGPU even though, as I understand it, it should be disabled in the BIOS.

There's no option in the BIOS settings (f22 which i updated) to enable or disable the iGPU. I've tried tweaking Windows powerschemes to no avail. In device manager everything look fine and dandy. In NVIDIA control panel I cannot find any setting relating to this.

I'm running NVIDA:s latest stable/studio driver but the same problem occurs with their latest game-ready driver. Windows is updated to 1903 (Windows 10 Home, 18362.535).

I guess I could try reverting to older NVIDIA drivers from HP:s site but I'm disinclined because I would like to be able to keep up with newer drivers.

Any ideas?

[The_Fossette]

@Zticks,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is running in the Intel graphics when the charger is disconnected.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that there is no option to disable the Intel graphics and the computer automatically switches between the graphics card based on the required and this is system managed.

However, I recommend you follow the below steps and check if it helps.

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[huey_placard]

May I barge in with a question?   I'd be interested in the specific model number, because I was told that NONE of the Omen HP laptops with the GTX 1660 ti, RTX 2060 or RTX 2070 have any capability of running off of the iGPU.  I thought the response  was that HP doesn't even have a way to connect the iGPU to the display on these models.

It was my understanding that the highest level Nvidia card where HP Omen supports the iGPU (and Optimus) is the GTX 1650, which @Photoray002 helped to prove (that the GTX 1650 version does indeed have Optimus).

So I was anticipating an HP agent to eventually reply to @Zticks' question that it's impossible to have the iGPU active on this particular model equipped with the RTX 2070.  

So @Zticks and @The_Fossett, are you truly certain that this laptop has ability to ever use the iGPU ?   I ask this because I was bummed to learn that my model (dc-1054nr, with GTX 1660 ti) does not have a way to use the iGPU (I wanted to use sometimes while on battery).  By the way, I am experiencing an issue where the max GPU performance is scaling back by 75% while on battery.    (I have an open thread on that now).   @Zticks, is it possible you're still using the RTX 2070 on battery but the GPU performance is just scaled way back (like on mine)?    In the Device Manager are you able to see the iGPU?  Thanks for letting me barge in. 

[The_Fossette]

@huey_placard,

The computer is expected to use the discrete graphics when available on the computer and it is normal behavior.  As informed in my previous post, there is no option to manually enable or disable the onboard graphics and it is system managed.

I hope that answers your question.

Cheers!

[huey_placard]

@The_Fossett, I would like to know if there is ever a moment on any HP Omen laptop that is equipped with either a GTX 1660 ti, RTX 2060, or RTX 2070 (like Zticks) that the intel onboard iGPU is actually used by the laptop, instead of the discrete GPU.  Would you happen to know?  My understanding is that the iGPU is never used on these type Omen models.  (and hence, also no option to choose the iGPU in either the Nvidia control panel or the device manager).  And I was wondering what it was that Zticks observed in order to conclude that the iGPU was in use while on battery.    Thanks !

[The_Fossette]

@huey_placard

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[huey_placard]

@The_Fossett, okay thanks for the info..   Well I've managed to totally hijack this thread, so now I'll shut up.  

[The_Fossette]

@huey_placard

You're welcome!

Cheers!

[Zticks · Accepted solution]

Hi!

Previously I had another situation where for some reason the driver for the PCIE express was missing or faulty. The computer reverted to the iGPU. That´s why I thought that was what was happening now... If you disable the PCIE express I would expect you could replicate this.

My current "problem" turned out to be NVIDIA:s power scheme. Everything is working as it should, Performance while unplugged is just that much worse than I expected.

Cheers!

[huey_placard]

@Zticks, I'm also seeing a major reduction in GPU performance while on battery.  There is a recent thread on this.  I haven't tried very hard to resolve yet.   During a benchmark I'm seeing about a 75% reduction in FPS.  What's kind of interesting is I had a chance to experiment on a different Omen 15t model that has the GTX 1650 instead of the GTX 1660ti, and on that one there is almost no drop in FPS while on battery.  On that model the benchmark while plugged is about 60% of what I see on the GTX 1660 ti model plugged in.   By the way the GTX 1650 model has optimus, and is capable of really good battery life during casual use.  

With the more powerful GPU maybe it's more critical to limit GPU performance while on battery, to avoid exceeding what the battery can support even during short-term use.  But then again, I saw a thread that is from last year where someone resolved the issue with a driver update etc..   It looks like that model had a GTX 1070.  Here is a link to that thread from December 2018.   I would think the GTX 1070 would use power similar to the GTX 1660 or to your RTX.  

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Performance-issues-while-unplugged/td-p/6929507