Omen Command Center Network Booster does show up in app

[kylekua]

I dont know why the omen command center app network booster doesnt show up for me. I just reinstalled windows and reinstalled everything and it still doesnt up when I click the option. Everything is updated and still dont understand why its blank. Like all the other tabs work in the app besides the network booster. Help me Please.

[Echo_Lake]

@kylekua
Thank you for posting on the HP Support Community.

• What happens when you launch the App?
• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal informa...

I have a few troubleshooting steps we could try to fix the issue:  

Let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[kylekua]

I already did all those things and still nothing.

[Echo_Lake]

@kylekua

What is the exact product number for this computer? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal informa...

please reply back with product details for further assistance.

[kylekua]

The model of my gaming laptop is an OMEN X 17t-ap000.

[Echo_Lake]

@kylekua
Firstly, let's run the BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Next: Turn on automatic app updates

1. Select the Start screen, then select the Microsoft Store.
2. In Microsoft Store at the upper right, select the account menu (the three dots) and then select Settings.
3. Under App updates, set Update apps automatically to On. (restart the computer and check) if this fails then continue next step.

And, also you can reinstall the Omen controller using the below links:

System Event Utility: http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe
OMEN Command Center SDK Package:

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70894.exe this should fix the issue, 

OMEN Command Center: https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-x-by-hp-17-ap000-laptop-pc/16851401/...

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.