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Level 1
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Omen Command Center Stuck on Loading Screen

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OMEN Laptop - 15-ek0023dx
Microsoft Windows 10 (64-bit)

I keep trying to get the omen command center to open, but its just stuck at the loading screen.  I've tried to uninstall and reinstall it.  I've tried installing the driver and sdk that I've seen on these forums, rebooting, reinstalling, rebooting again and the software still won't load.  Has anyone had any luck with it?  

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Level 19
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@Godzy101 

 

OCC is no longer available, please use Windows Store, search for Omen Gaming Hub and Get (install) it to your machine.

 

Regards.

BH
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Yeah I did. that still doesn't work.  The gaming hub is stuck at the same screen.

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Level 19
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@Godzy101 

 

Do you receive any error message ? Did it work before ? Please try

 

            https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111311.exe

 

Hope this helps.

 

Regards.

BH
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No, there aren't any error messages.  I don't even know where to find any logs for it to see if I can find what the actual problem is.

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That software download didn't work either.  Its still stuck on the loading screen.

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Level 2
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Just reinstalling the app may not work. You can try uninstall the Omen gaming hub from control panel totally .then install it from MS store again.

 

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Yes, I've tried that.  The software still is stuck on the loading screen when it starts up.

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