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Vexym
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Omen Command Center issues

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OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Basically i have windows version 19041 ,and every time i update my windows to a good version i reset it 

Now my omen command center doesn't work like it should ,i tried the windows store version it works and i get this message every time it starts Screenshot (2).png

I do have the latest BIOS version which is installed Screenshot (3).png

I only use the command center for changing my keyboard lights now there is no lighting tab to be seen Screenshot (4).png

and when i try to install the omen command center sdk provided by hp (in the auto detect site) it just fails and says my computer will be restarted in a minute ,once back in nothing is added 

Any help?? 

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banhien
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@Vexym 

 

Does your machine have 4-zone colors (similar to the following image):

 

     OCC zone.png

 

If not, the Lighting option/feature is not available for your machine

 

Regards.

BH
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Vexym
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Yes,prior to resetting windows i had the lighting tab and i was able to change my keyboard colors (4 zones) and now the command  center from the store doesn't have it 

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banhien
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@Vexym wrote:

Yes,prior to resetting windows ....


@Vexym 

 

That is the problem. Now, please

 

(a) Run Windows updates to get up-to-date patches,

(b) Using HPSA to install all missing software,

(c) Uninstall OCC and use Windows Store to Get OCC again.

 

Regards.

BH
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