Omen Command Center lighting settings not saved

[davenose]

After I change lighting settings in the Omen Command Center and click the "Apply" button, the keyboard backlight and laptop "lid" lighting works as I expect, until I sleep or restart the laptop.  After sleep/restart, my lighting settings are not retained.  

Any advice on what could be happening here?

Thanks in advance, 

Dave

my lighting settings

[Echo_Lake]

@davenose

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue with HP command centre and keyboard lighting, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• When was the last time it worked fine?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Let's try updating the HP command centre:

1. Click the Windows Store icon in the system tray.

2. Search for OMEN Command Center.

3. Click Update.

   Wait while the program downloads and installs.

4. Click Play.

   OMEN Command Center opens.

OMEN Command Center looks for updates automatically on launch. There is also an option to search for new updates.

The update screen lists recommended updates. These updates deliver new features and help HP continuously improve.

Click the update button to view available updates to OMEN Command Center.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!