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- Omen Command center not working

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04-06-2019 07:08 AM
Hi , i was trying to use network booster in the Omen Command Center but it doesnt work at all ;
i have installed all the latest drivers of my device using it oficcial link : https://support.hp.com/fr-fr/drivers/selfservice/omen-by-hp-17-an000-laptop-pc/15551440/model/170334... ;
I also made sure that my windows 10 pro 64bit is up to date ;
i also tried The OCC from the app store but it just made it worst as you will see in the pictures ;
when i download the OCC from the official link of my product the OCC bug so i cant use dual force and sometimes when i can it doesnt function even if it does show dual force in blue look tbhe images:
that's not everything ... look the weridiest thing is what happen when i end the OCC background in the task manager :
It's completely bugy .. hopefully you can give me a fix because i visited and tried many fixes and what i think it's wrong is the OCC version given in the OMEN by HP - 17-an013tx official driver link i could try other versions of OCC but i didnt find from where downloading the other versions
04-06-2019 05:39 PM
@ilyasse1200 wrote:Hi , i was trying to use network booster in the Omen Command Center but it doesnt work at all
I also made sure that my windows 10 pro 64bit is up to date
Your system came with Windows 10 home version. Did you upgrade to Pro?
IF so, I assume right after you upgraded, the OCC stopped working correctly, or did you happen to notice?
04-07-2019 05:42 PM
Yes it does. Everyone I have talked to that upgrades to Pro cannot get the command center to work. I dont know what is different with Pro over Home that changes it, but it appears that its uncompatible.
Only install the OCC from Windows Store. That is the latest version.
Get OMEN Command Center - Microsoft Store
Manually search for updates for Windows from All Settings>Updates and Security and click the updates button (even if it shows its up to date).
Make sure that HP OMEN HSA is present in Windows Services. Should be Running - Automatic.
If not, right click on it and choose Properties and enable the settings.
Other than that, I have not found the answer yet.