Omen Commans Center

[Dorokku]

Hello! I have a problem with Omen Command Center as I can't find the Lightning settings. I uninstalled it and installed it again, but the problem is still there.

I have the 7.2.2.0 version of the program. 

Thank you!

[asmita6658]

@Dorokku

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the RGB light setting is missing from the OMEN command center.

Don't worry, I'm here to help! To better assist you -

1) What's the exact product number of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

2) Was it working before? Were there any hardware or software changes made recently? 

Waiting to hear from you soon. Let me know. 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂

[Dorokku]

   Hello, and thanks for replying!

  My product number is 15dc-0019nq.

  I just bought the laptop and installed the software. Unfortunately it didnt work properly since the beginning. I tried installing and uninstalling it, I updated my Bios, but no changes.

  Looking forward to your reply. Have a great day!

[asmita6658]

@Dorokku

Thanks for getting back to us. 

Let's try these steps -

1) In the search box, type and open "Uninstall a Program". 
2) Look for HP OMEN Command Center. 
3) Right-click to uninstall.

4) Download and install the HP OMEN Command Center from this link.

Refer to "4-Zone Lightning" from this document. 

Keep me posted. 

[Dorokku]

  I installed the Hp Omen Command Center from the link you gave me, but when i search for it in the search box, it appears as not installed, and they send me to install it from the Microsoft Store.

[asmita6658 · Accepted solution]

@Dorokku

Thanks for gettings back to us. 

Please try this link. 

Let me know. 

[Dorokku]

  Thank you very much, it finally worked!

 Have a great day!

[asmita6658]

@Dorokku

Happy to hear that 🙂 Appreciate your time and patience with us. 

If you need further assistance feel free to reach out to us. 

Have a great day!