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HP Recommended
Microsoft Windows 11

My Omen Gaming Hub isn't working properly after i recently updated it to a new version. It isn't manually boosting, cleaning and even the AI isn't working. I even tried uninstalling and reinstalling multiple times and even rebooted my laptop many times but all these methods proved to be ineffective. Please do check the recent update dropped cause i believe it might be a bug as it was working fine before the new update.

1 REPLY 1
HP Recommended

Hi @Tensai69, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear that your OMEN Gaming Hub isn't functioning correctly after the recent update.Here are some steps you can try to resolve the issue:

Repair the OMEN Gaming Hub:

  • Press Win + I to open Settings.
  • Navigate to Apps > Installed apps.
  • Locate OMEN Gaming Hub in the list.
  • Click on the three dots next to it and select Advanced options.
  • Scroll down and click on the Repair button.

Reinstall the OMEN Gaming Hub:

  • Press Win + I to open Settings.
  • Navigate to Apps > Installed apps.
  • Locate OMEN Gaming Hub, click on the three dots, and select Uninstall.
  • After uninstallation, restart your laptop.
  • Visit the Microsoft Store to download and reinstall the latest version of the OMEN Gaming Hub.

Update System Drivers and BIOS:

  • Outdated drivers or BIOS can cause compatibility issues.
  • Visit the HP Support website and enter your laptop's model number to find and install the latest drivers and BIOS updates.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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