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‎08-12-2021 03:40 AM - edited ‎08-12-2021 03:44 AM

HP Recommended
Product: OMEN Laptop - 15-ek0019nr
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with Omen Gaming Hub every time I start my laptop I have Omen Gaming Hub running in my background, and it consumes some resources and causes my fan to start fast-spinning mode. How do I solve this problem? and also I can't use Omen Gaming Button on my keyboard too. I would appreciate for any help 🙏

Category:
2 people had the same question
1 REPLY 1

‎08-30-2021 05:06 PM - edited ‎08-30-2021 05:07 PM

HP Recommended

Hi@rionse09,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating and keyboard setting issue.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

I would suggest you refer to the support documents as this will help you in resolving the issue.

 

Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link to know how to use HP support assistant.

 

HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal

 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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