Omen Gaming Hub Optimizer and Cleaner not working

[MihaiMoroi]

Hello,

I have installed the Omen Gaming Hub, but the Booster and CLeaner are not working. After I select Scan in cleaner it just says cleaning and nothing happens. Also at the Booste when I select Manual Boost nothing happens also. I have tried uninstalling and reinstalling, its the same. Also tried repair and reset app, but still they are not working. Anyone can help please?

[Raj_05]

Hi @MihaiMoroi,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are some troubleshooting steps to address the issues you're experiencing with the Omen Gaming Hub's Optimizer (Cleaner) and Booster tools.

Check for Omen Gaming Hub Updates

• Open the Microsoft Store.
• Go to Library and check for updates for the Omen Gaming Hub.
• Ensure you have the latest version installed.

Verify System Requirements

• Ensure your OMEN by HP 45L Gaming Desktop PC meets all requirements for these features.
• Some functionalities of the Omen Gaming Hub might depend on specific hardware or drivers.

Install HP Support Assistant

• Download and install the HP Support Assistant to ensure all drivers, BIOS, and firmware are up-to-date.

Check Windows Permissions

• Go to Settings > Privacy & Security > App Permissions.
• Ensure the Omen Gaming Hub has necessary permissions, such as access to storage, diagnostics, or background app usage.

Clear Cache of Omen Gaming Hub

• Press Win + R, type %appdata%, and hit Enter.
• Navigate to the Omen Gaming Hub folder and delete any cached files.
• Restart the app and try again.

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update.
• Install all pending updates, as outdated systems can affect app performance.

Run Omen Gaming Hub as Administrator

• Right-click the Omen Gaming Hub icon.
• Select Run as Administrator to ensure it has elevated permissions.

Reinstall Omen Gaming Hub Cleanly

• Uninstall the app completely:
  • Go to Settings > Apps > Apps & Features and uninstall the Omen Gaming Hub.
  • Delete its related files in %appdata% and %localappdata%.
• Restart your PC.
• Reinstall the app from the Microsoft Store or the official HP website.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[MihaiMoroi]

Hello,

I have tried all that. It didnt help. Reinstalled it 2 times. The cleaner and booster still dont do anything after I click on them to clean or boost. Any other solution please??

[Hawks_Eye]

Hi @MihaiMoroi,

We sincerely thank you for your patience and co-operation during this troubleshooting process.

I have sent a private message on the next course of action, please check.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Regards, 

Vince_0406

[Aloos]

Hello, I was reading all the information provided and I still get the same error, the app does not work despite that. I hope I can have help regarding this problem.

[PohlT]

Hi,

I have the same problem.

I did all these things but nothing worked.

What can i do please?

[sohan86]

I have the same problem how to solve it?

[alex42000]

I've tried everything, but it still didn’t work. I’ve reinstalled the app twice geometry dah apk, and the cleaner and booster still don't respond when I click on them. Is there any other solution?

[alex42111]

Yes I've tried everything, but it still didn’t work. I’ve reinstalled the app twice Delta Executor , Is there any other solution?