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- Omen Gaming Hub does not complete automatic undervolting

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05-11-2021 03:09 AM - edited 05-15-2021 09:20 AM
when I want to start intelligent undervolting with omen gaming hub after a few restarts during the operation nothing happens I open the program and the undervolting is off, I mean, it almost comes to the end completion but with the last restart the program does not start so the procedure does not finish.
I've already tried reinstalling the software but it didn't fix.
Solved! Go to Solution.
05-15-2021 09:13 AM
Hi@Niko87, Welcome to the HP Support Community!
As I understand notebook is restarting automatically.
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you know that the fan is system-managed and cannot be changed manually?
Does the computer shut down due to overheating?
Have you recently made any changes to the computer before the issue started?
Have you tried to update the drivers and the Bios?
If you didn't, I'm afraid that's how the HP device is designed, making changes to fan speed may cause overclocking or over-throttling causing hardware malfunctions within the device and hence is not recommended or supported by HP.
If your device is overheating, please remember the below information:
NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.
Also, to avoid CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.
I would suggest you refer to the support documents as this will help you in resolving the issue.
Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer to this link to know how to use HP support assistant.
HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal
Updating your Notebook computer BIOS
Keeping notebook air vents clear and clean
Increasing the efficiency of the notebook to reduce heat
Using Windows Task Manager to identify corrupt processes
Selecting power save settings to shut off your computer when it is not in use
HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
05-16-2021 09:23 AM
That's great @Niko87. Happy to hear that.
Please mark the public post as ACCEPTED SOLUTION as this will help other community members to find a solution.
Have a great day!