-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Omen Gaming Hub

Create an account on the HP Community to personalize your profile and ask a question
05-27-2024 03:30 AM
My Omen Gaming Hub has got a bug or what i don't know but when i open it and go in performance tab it says to update i click on update and nothing happens like i have waited 1 hour for it guessing that ,maybe it is updating in background but its not and when i go in microsoft store to update it says already up to date... i dont know what to do please help
05-29-2024 07:53 AM
Hi @chirag1035,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're experiencing an issue with the Omen Gaming Hub application on your HP Omen 15.6 inch Gaming Laptop.
Here are some steps you can try to resolve the issue:
Step 1: Restart Your Computer
Sometimes a simple restart can resolve issues with applications.
- Save your work and close all applications.
- Restart your computer.
- Try opening Omen Gaming Hub and see if the issue persists.
Step 2: Reinstall Omen Gaming Hub
Reinstalling the application can often resolve issues caused by corrupted files or settings.
- Open Settings (Press Windows key + I).
- Go to Apps > Apps & features.
- Find Omen Gaming Hub in the list and select it.
- Click Uninstall and follow the prompts to remove the application.
- After uninstalling, restart your computer.
- Go to the Microsoft Store and reinstall Omen Gaming Hub.
Step 3: Update Your System and Drivers
Ensure that your system and drivers are up to date.
- Open Settings (Press Windows key + I).
- Go to Update & Security > Windows Update.
- Click Check for updates and install any available updates.
- Open Device Manager (Press Windows key + X and select Device Manager).
- Check for any devices with a yellow exclamation mark and update their drivers.
Step 4: Clear Microsoft Store Cache
Clearing the Microsoft Store cache can resolve issues with app updates.
- Press Windows key + R to open the Run dialog.
- Type wsreset.exe and press Enter.
- A command prompt window will open and close automatically after a few seconds.
- The Microsoft Store will open automatically. Try updating Omen Gaming Hub again.
Step 5: Check for Specific Updates in Omen Gaming Hub
Sometimes the update notification in Omen Gaming Hub may refer to a specific component.
- Open Omen Gaming Hub.
- Go to the Performance tab.
- Check if there are any specific updates mentioned (e.g., BIOS, drivers).
- Follow the prompts to update those specific components.
Refer to this document: OMEN 15.6 inch Gaming Laptop PC 15-en1000
HP PCs - OMEN Gaming Hub
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.