• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-01-2021 07:51 AM - edited ‎07-01-2021 08:29 AM

HP Recommended
Product: OMEN Laptop 15-ek0xxx
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new Omen 15 laptop and did all the updates i could. Still, the Omen Hub doesn't give me the option to undervolt or use the network booster because "it can't find the required HP services" and prompts me to do an update. During the update process the laptop restarts but afterwards the Hub stays the same, repeating the same message. Maybe this option is not available for this laptop? Also I can't find the thermal/fan control.

Category:
1 REPLY 1

‎07-01-2021 03:21 PM

HP Recommended

@MAraya19 

 

Please check the following table

 

           https://h30434.www3.hp.com/t5/Gaming-Knowledge-Base/Compatibility-with-Omen-Gaming-Hub-Features/ta-p...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.