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‎10-13-2020 03:44 AM - edited ‎10-13-2020 03:47 AM

HP Recommended
Product: Pavilion 15 ec-1050-ax
Operating System: Microsoft Windows 10 (64-bit)

Omen Command center was working well but is not now. i guess it is a bug.Screenshot 2020-10-13 151248.jpg

I tried uninstalling and reinstalling it but it did not resolve the problem

4 REPLIES 4

‎10-13-2020 03:45 AM - edited ‎10-13-2020 03:48 AM

HP Recommended

There are no updates available in the store too

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‎10-13-2020 02:49 PM

HP Recommended

@John_Joshua 

 

Come on ! Your machine is an HP Pavilion, its specs

 

           https://support.hp.com/au-en/document/c06703862

 

HP OCC runs on HP Omen machines.

 

Regards.

BH
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‎10-13-2020 11:27 PM - edited ‎10-13-2020 11:28 PM

HP Recommended

It had come installed while purchasing the laptop and it was working fine until a few days back.

Moreover it has specs similar to HP omen

 

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‎10-14-2020 06:25 AM

HP Recommended

Hi @John_Joshua 

please check your system "Services", if the "HP Omen HSA Service" is disable or not? if it is disable, please enable and start it.

if still fail, please click "Feedback" and choose "automatically attach my log files" to generate the log files, and send the OCCLog.zip file to OMEN Command Center support mailbox.

Thanks.

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