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John_Joshua
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Omen command center bug

HP Recommended
Pavilion 15 ec-1050-ax
Microsoft Windows 10 (64-bit)

Omen Command center was working well but is not now. i guess it is a bug.Screenshot 2020-10-13 151248.jpg

I tried uninstalling and reinstalling it but it did not resolve the problem

4 REPLIES 4
John_Joshua
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Message 2 of 5
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HP Recommended

There are no updates available in the store too

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banhien
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HP Recommended

@John_Joshua 

 

Come on ! Your machine is an HP Pavilion, its specs

 

           https://support.hp.com/au-en/document/c06703862

 

HP OCC runs on HP Omen machines.

 

Regards.

BH
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John_Joshua
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It had come installed while purchasing the laptop and it was working fine until a few days back.

Moreover it has specs similar to HP omen

 

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Waley
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Message 5 of 5
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HP Recommended

Hi @John_Joshua 

please check your system "Services", if the "HP Omen HSA Service" is disable or not? if it is disable, please enable and start it.

if still fail, please click "Feedback" and choose "automatically attach my log files" to generate the log files, and send the OCCLog.zip file to OMEN Command Center support mailbox.

Thanks.

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