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- HP Community
- Gaming
- Gaming Notebooks
- Order changed from "Packing" to "Waiting Stock"

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01-09-2019 08:43 AM
Hello,
I ordered a HP Omen 15-dc0029na from the store on Sunday. The order changed from processing to packing, but now says "waiting stock". Does this mean the product is not available until it is in stock again? It stil states delivery in 48 hours on their website.
01-09-2019 12:37 PM
I would guess that you are correct - the order is waiting for stock to be available.
Having said that, we (our Community) have no direct (or even indirect) way to check on this for you. We are not HP Sales.
You need to contact HP Sales - if you purchased the product directly from HP, you will have received an email confirmation of the order. Contact Information is likely included in the receipt. If not, call HP Sales using the contact information you used when you ordered the device. For example, call the Store using the number on the Website.
Store/HP.com USA 1-800-hp-direct (800-473-4732)
Not your store? Scroll down and click the Flag near the bottom to switch regions.
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