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‎12-14-2019 04:18 AM

HP Recommended
Product: Omen by HP 15
Operating System: Microsoft Windows 10 (64-bit)

Hello. 

So my laptop started to overheating since approximately 2 weeks ago. The CPU temperature arrives at almost 100 degrees, which I know is not okay at all. 

I want to apply thermal pasta on the CPU, but I don't know exactly if I will lose the laptop's warranty. Plus, I don't know how to apply the thermal pasta, and where exactly. 

3 REPLIES 3

‎12-14-2019 08:50 AM

HP Recommended

Hello @Patrick97 ,

if you write here the Product Number of your notebook, I can provide you a link to the Maintenance and Service Guide. 

Uli

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‎12-15-2019 08:43 AM

HP Recommended

Hello! 

This is my product number: 4ML83EA#AKE

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‎12-15-2019 08:53 AM

HP Recommended

Hello @Patrick97,

here is the Maintenance and Service Guide  for your notebook. 
You‘ll find instructions regarding the heat sink on the pages 56 to 58. 

 

Uli

 

 

 

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