Overheating problem

[Rafastang]

Hello! I've recently bought the HP Omen 15, the 2016 edition with a GTX 965m 4GB and a i7 6700hq. Whenever I play light games the temps are absolutely fine. World of Warcraft, both GPU and CPU both stay around or below 70º, which is amazing. However, when I play something more demanding, like Overwatch, it raises de cpu usage to around 40-50% and with it the temps up to 90+ degrees. The GPU however, stays cool, under 70 degrees. These high temps are clearly unhealthy for the CPU and for the computer in general, is this normal?  I remind you, the CPU usage is only at 40% with occasional ups to 50%.

Thanks! 

[JanuS1Redstone]

With the high specifications of the PC, it is expected to get hot to a certain point and the Omen is built to handle those temperatures. However, if you feel that the temperatures are too high and if it also causes performance issue like locking or freezing up then call HP support and have them take a look at the PC. 

Alternatively you could use an external cooling pad/ cooling fan to reduce the temperatures slightly when playing high CPU usage games.

The only reason i could think of at the moment with regards to it overheating is if its always being overclocked or in turbo mode the whole time. that could cause a few overheating issues

[Rafastang]

Thank you for your answer.

Regarding the external cooling pad I'm already using one, athough a cheap one, it does help, even if only to lift the computer a little bit. The computer isn't freezing or anything like that, atleast for now, but how do I check if turbo mode is enabled? 

[JanuS1Redstone]

Boot to the BIOS by pressing the F2 key while powering on

Bios options might vary depending on the BIOS you have on the PC

Look for Frequency/Voltage options

then choose overclock configuration.

If it is enabled then turbo boost is on, If disbale then not. 

[JanuS1Redstone]

My Bad!!!

Press the F10 at startup.. not F2

F1  System Information

F2 System diagnostics

F7 HP sparekey recovery

F9 Boot menu options

F10 BIOS setup

F11 System recovery

Enter - continue startup

[JanuS1Redstone · Accepted solution]

I also see that on newer processors the turbo boost gets activated automatically depending on the load on the PC

http://support.hp.com/th-en/document/c02486485

[Rafastang]

Allright, thanks a lot 🙂 i'll try disabling turbo boost and see if it gets better. Will report back tomorrow!

[Rafastang]

Yup, that solved it. Temps stay at ~75 degrees now 🙂

[Runawayclown]

Hi , i just wanted to ask if ur getting a stable frame rate of 60fps on your games. The reason for this is mainly because I tried playing games on my omen which range  from borderlands 1 ,skyrim and overwtach. I usually have a 60fps and then it suddenly drops to around 30 for a couple of seconds and then goes back up. Im wondering does it have to do with it the laptop being overheated. 

[SRozeboom]

I dont no what an Omen is but i found my HP Compaq 6730b in a trashcan of our nabours. en i tryed it it stil workt but it also got very hot it was sounding like a vacume cleaner haha but i trone al kinds of software of en run ccleaner and 360 Security on it and now the problem is gon. its runs top now i am very happy with it. maybe it is a solution for you. i run ccleaner a lot of times olso on my desktop and 360 Security olso. it helps alott to ceep them clean and fast.