Performance Mode missing from OMEN gaming hub

[Ramya65151]

I am using this Victus Gaming Laptop for one year and by default it never had a performance mode option in Omen Gaming Center. Few days back I went to the store from where I bought this laptop and got my RAM upgraded. Earlier I had 8GB RAM which came with the Laptop but now I have 24GB RAM. When I came home and checked Omen Gaming center I had this option for performance mode, but it suddenly disappeared today. Can anyone help me how to bring that option back. I have  RTX 2050 just in case if that is responsible for peroformance mode option. Can anyoe guide me if my laptop supports performance mode or not

[Hawks_Eye · Accepted solution]

Hi @Ramya65151 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for laying that out so clearly—it’s genuinely puzzling when a feature like Performance Mode appears after a RAM upgrade and then vanishes. You’re not alone in this; other Victus 15-fa1000 users with RTX 2050 have reported similar behavior.

Here’s what you can do to try restoring Performance Mode in OMEN Gaming Hub:

 

1. Update OMEN Gaming Hub

Sometimes the feature disappears due to outdated app versions.

• Open Microsoft Store → Search for OMEN Gaming Hub.
• Click Update if available.
• Leave the window open for a few minutes if the update doesn’t appear immediately.

 

2. Run OMEN Gaming Hub as Administrator

This can unlock hidden features.

• Right-click the OMEN Gaming Hub shortcut → Properties.
• Go to the Compatibility tab.
• Check Run this program as an administrator → Apply → OK.

3. Enable Game Mode in Windows

This can influence OMEN’s performance profiles.

• Go to Settings → Gaming → Game Mode.
• Toggle Game Mode ON.

 

4. Reinstall OMEN Gaming Hub

If the issue persists:

• Go to Control Panel → Programs → Uninstall a Program.
• Remove OMEN Gaming Hub.
• Restart your laptop.
• Reinstall from the Microsoft Store.

 

5. Update BIOS and System Drivers

Performance Mode may be tied to firmware-level support.

• Visit: Victus by HP 15-fa1000 Drivers & Downloads
• Install:
  • Latest BIOS
  • Chipset Drivers
  • HP System Event Utility

 

6. Check GPU Compatibility

The RTX 2050 is a lower-power GPU, and some users report that Performance Mode is only available for higher-TDP cards like the RTX 3050. However, your system may still support it under certain conditions (e.g., plugged in, high-performance power plan).

Let me know if you'd like help checking your BIOS version or reinstalling the app—I’ll walk you through it.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye