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Lonecarcass
Level 1
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Message 1 of 4
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Performance drop after startup

HP Recommended
HP Omen 15
Microsoft Windows 10 (64-bit)

When i start up my laptop plugged in and jump into a game, i get low frame rates even though it is charging. I have to unplug the power then plug it back in for the performance to get back to normal. It has become annoying to do this every time i start my laptop and want to game.

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 4
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@Lonecarcass Welcome to HP Community!

 

I understand that you are facing a Performance drop after startup issue.

 

Do not worry. I will try to fix the issue.

 
I will need a few details to provide an accurate solution; 

When was the last time it worked without these issues (date)? 

Which games are causing these issues and are they online games or installed on your PC? 

Have you attempted any steps on your own before posting on HP Forums? 

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

  

In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...this should do the trick. 
     

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 
(by the end of this document, all the issues should be resolved) 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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Lonecarcass
Author
Level 1
8 5 0 0
Message 3 of 4
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The product number is 7DW16EA#A2N, this issue still persist. Its not a few programs or games that are causing it, its the overall system performance. I think the system starts up in low power or battery saving mode despite being plugged in, it doesn't even show that it is in low performance mode. Unplugging it and then re plugging it seems to reset that in some way and it returns to the normal performance mode.

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 4 of 4
Flag Post
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@Lonecarcass

 

I understand your concerns.

 

Please uninstall the graphics driver and reinstall the drives and update the BIOS.

 

If the issue still persists, please perform the system reset.

 

Have a nice day!!

 

 

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