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HP Recommended
HP15-ax202la
Microsoft Windows 10 (64-bit)

Hello, i have this computer and noticed a very poor performance on almost any game. First the computer have a cap on FPS where it can not go further than 60 FPS and a few seconds after starting a game it becomes laggy and unplayable

The main characteristics of my PC are: 

Procesador Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz

RAM) 16,0 GB

I have the latest update of the bios and a GTX 1050M

 

thanks for reading, if any information needed just tell me and i can post it

 

EDIT1: I've noticed that when i change between fullscreen and window mode without borders it doesn't get laggy and also when i'm on fullscreen mode i have the 60FPS cap and when it becomes laggy the fps are still on 60 fps but it feels like it is on 10fps

 

3 REPLIES 3
HP Recommended

@Alejandro_,

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps and check if it helps.

 

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

 

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

 

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

 

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I don't have an old hardware, i used to play the games that i'm still playing now years ago with worst notebook specifics and it used to run smoothier than now, i have 60 FPS and the screen tears like if i had 10, it gets slightly better when i disable "Full Screen Optimization" but i'm not getting the performance that i should

HP Recommended

@Alejandro_,

 

Have you followed the steps suggested in my previous post?

 

Meanwhile, I recommend you perform a system restore on the computer back to the date when the computer was working fine.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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