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Poor performance in games

HP Recommended
HP Pavilion Gaming – 15-dk0021nw
Microsoft Windows 10 (64-bit)


My brand new notebook has problems with games.

I hope you can help me with the problem I'm having.

I tested it in two games PES 2020 - low frame rate; M&B2 Bannerlord - It's barely playable on the lowest possible graphic settings, buy it's still unsatisfying.

I tried changing battery settings for better performance; changing NVIDIA settings so these two games would be always operated by Nvidia GPU.

I have the newest GPU drivers possible, installed with geforce experience app. I tried installing earlier ones but nothing changed.

Please help.


HP Support Agent
HP Support Agent
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HP Recommended


Welcome to HP Community


I have gone through your Post and would like to help


Does your Notebook meet the game's Hardware requirements?


Please try these steps


  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...this should do the trick. 

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps)


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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