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‎12-25-2020 11:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i am getting a message that says incompatible power source, but it is my origional, it is 90 watts, and it is hp.  is there a fix for this that doesnt involve me buying another cable?

Father-Captain Matt
1 REPLY 1

‎12-26-2020 07:26 PM

HP Recommended

@screwthisnetwid 

 

What EXACTLY is your HP Pavilion Gaming Laptop 15-dk0xxx ?  Depending on configurations/options of your machine, it MUST come with one of the following chargers

 

  • 200-W HP Smart AC adapter (PFC, slim, 4.5-mm) part # L00818-850
  • 150-W HP Smart AC adapter (PFC, slim, 4.5-mm) part # L32661-001
  • 135-W HP Smart AC adapter (PFC, RC, slim, 4.5-mm) part # L15534-001

 

90W is too weak for your machine. Is it a brand new machine ? You have to contact HP to have the right one (I don't know which one because I don't know what is your HP Pavilion Gaming Laptop 15-dk0xxx.

 

If not a brand new machine, you may mix its charger with friend's machine.

 

Regards.

BH
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