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‎05-19-2021 02:54 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 15-dk1082nr
Operating System: Microsoft Windows 10 (64-bit)

I have a charging problem. My laptop doesnt get charged or plugged when turned on. However when my laptop is sleep or shutdown it start charging. Anybody have the same problem at my

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2021 05:59 PM

HP Recommended

@LongVu 

 

Please use the following solution

 

          https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Laptop-only-charges-when-shut-...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎05-19-2021 05:59 PM

HP Recommended

@LongVu 

 

Please use the following solution

 

          https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Laptop-only-charges-when-shut-...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-19-2021 10:54 PM

HP Recommended

Thank you for answer. Does warranty count for this

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‎05-20-2021 12:45 AM

HP Recommended

@LongVu 

 

Yes, within one year. Please check with HP in VietNam

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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