Power button light and charging light blinking

[Mukul31]

I have HP VICTUS laptop and i was playing game and suddenly it got off and now when i am trying to on it the power indicator is blinking and charging indicator is also blinking and i cant evern hard reset it,both the indicator are blinking 

please help me 

[Max3Aj]

@Mukul31, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're experiencing an issue where your HP Victus laptop suddenly shut down while gaming, and now both the power button light and charging light are blinking, and you're unable to perform a hard reset. Let's work together to get this resolved.

Perform a Power Drain (Hard Reset)

This helps clear any residual electrical charge that might be causing the issue.

1. Unplug the power adapter from the laptop and wall socket.
2. If your model has a removable battery, take it out. If not, skip this step.
3. Press and hold the power button for 15 seconds, then release.
4. Wait for 30 seconds.
5. Reconnect the power adapter (and battery if removed).
6. Try turning on the laptop.

Try a CMOS Reset (for Integrated Battery Models)

If the above doesn’t work:

1. Press and hold the Windows + V keys.
2. While holding them, press and release the power button once.
3. Continue holding Windows + V for 5 seconds, then release.
4. If the laptop starts, you may see a message that the CMOS was reset.

Check Charger and Battery

• Ensure the charging port light is steady when plugged in. If it's blinking orange, it may indicate a battery or motherboard issue.
• Try powering on with only the charger (battery removed if possible), and vice versa.

If the issue persists, this could indicate a hardware issue, we suggest you please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode)
 

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support