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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming Laptop - 17-cd100 CTO
Microsoft Windows 10 (64-bit)

My power cord no longer stays plugged into my gaming laptop.  It is constantly disconnecting and falling to the floor.  What is recommended to remedy this situation?

3 REPLIES 3
HP Recommended

@RetireeZ 

 

Welcome to the HP Community --

 

What you do depends on the type of solution wanted and your skill level.

 

For example,

If the power connection no longer secures the cord end connector to the computer, replace the power connector inside the case.

 

Open

Maintenance and Service Guide

 

The power connector is first mentioned on Page 5, Item #4 - Part Number:  L56877-001

 

If the connector is loose or damaged and you wan to replace the part,

Go to Page 47 to read about the replacement procedure.

 

This is a mid-level skill procedure.

 

YouTube is your friend for this --

How-to Video

Replace the Power Connector Cable | HP Pavilion 17-ab001 notebooks | HP Support  

 

 

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HP Pavilion Gaming Laptop - 17-cd100 CTO  

 

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Dragon-Fur

HP Recommended

Thank you.  This would be easy were I 30 years younger with better eye sight and steadier hands. But now I understand my problem much better.  I appreciate your comment.

HP Recommended

@RetireeZ 

 

You are welcome.

 

Yeah, I get the whole "better eyes and hands" thing.  Smiling.

 

If you live where you can find a computer tech -- or a college student of the craft -- take your computer in and ask about what it would take to fix the issue.   It might not be expensive and would "save the day" as it were.  Be sure you back up your personal data before you trapse off with computer in hand -- Best not to be the one who says, "Well, I didn't think I needed backups."

 

I'd suggest replacing the cord -- these don't usually wear out at the connector ends so it seems less likely to help.

 

Good Luck.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

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