10-20-2019 11:21 AM
10-20-2019 11:38 AM
It helps to give the full model number or Product number (preferred). It can be found in the HP Support Assistant.
You might have a failed battery, or it might only need to be calibrated.
IF you are still under warranty, you can contact HP Support directly for a warranty claim.
This article explains the 601 error... https://support.hp.com/us-en/document/c01443470
This article explains how to test and calibrate the battery.
Click on Test the battery before Windows starts to expand the instructions.