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- HP Community
- Gaming
- Gaming Notebooks
- Problem resetting Pin

Create an account on the HP Community to personalize your profile and ask a question
10-09-2022 11:46 PM
Computer restarted when I walked away from it today. Now after update says I need to use a new pin. Says I cannot reset my pin but won’t let me in the computer. I have authorized all emails etc. still not working. Please help me get back in my computer. This is my second post, I had to make another profile cause even that didn’t work.
11-09-2022 04:57 AM
@JenAvery
Welcome to the HP support community.
I understand that you are unable to reset the pin, I am glad to assist you.
This might require one on one interaction to fix the issue.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee