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‎04-17-2024 05:22 PM - edited ‎04-21-2024 03:13 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N6AV)

I have a problem when I connect my Bluetooth headphones to the computer, when I am listening to music or watching a video it sounds good but there are times when the audio cuts off, goes silent and then continues again, the truth is, very annoying. I already changed of headphones and the same thing happens, I don't know what it is, if someone can help me, I would appreciate it

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2 REPLIES 2

‎04-18-2024 06:42 AM

HP Recommended

Hey @Mike1254 ,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

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‎04-21-2024 03:12 PM

HP Recommended

Thanks for your advice, I already changed the language

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