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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-23-2018 06:58 PM

HP Recommended
Product: HP Pavilion Gaming

I purchased the laptop yesterday, and i tried two different headphones to play some games, and i had the same problem with both ( the right one sounds good, but the left one sound pretty bad ) and i thought the problem was with the headphones. Today i bought a headset and when i plugged in, i tried to listen to music to check the headphones, and i had the same problem. I don’t know what to do. The left ear from the headset sounds horrible, but the right one sounds good. 

1 REPLY 1

‎11-23-2018 08:06 PM

HP Recommended

Did you purchase the laptop in a store or online?

If in a store, take it in for an exchange.

 

Or contact HP Support for a warranty issue.

Contact HP Worldwide | HP® Official Site

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