Problems pairing with cell phone using bluetooth

[huey_placard]

Hello, is anyone having success pairing their cell phone to their Omen laptop using bluetooth?   I initially wanted to try playing cell phone music through the laptop speakers (just to experiment) and thought later I could try file transfer over bluetooth.

It says paired, and I get a connection that lasts for about 1 second and then it quickly disconnects, every time.  Occurs with both a Samsung phone and an LG phone.  I am able to pair the laptop with my bluetooth headphones and that seems to work fine.  I found the link below, but I still get the same result.   Thanks for any ideas you might have. 

https://support.hp.com/us-en/document/c03429630

[banhien]

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@huey_placard wrote:

..... .  I am able to pair the laptop with my bluetooth headphones and that seems to work fine. ..

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@huey_placard 

That simply means you need to work out the other ens, not from your computer. Both phones use Android therefore please try

   https://drfone.wondershare.com/android-stopped/bluetooth-not-working-on-android.html

   https://www.techlicious.com/how-to/how-to-fix-bluetooth-pairing-problems/

Regards

[huey_placard]

Thanks Banhien.  I just quickly read through the two links and will go back over each more carefully.  I should have included a note that I'm also able to connect other devices (like my bluetooth headphones) to my two Android phones with no problem.  It is just the combination of phone and laptop together that isn't working.  The two links seem to be for situations where bluetooth on the phone isn't pairing with any other device (which isn't the case for me), but I'll read them more carefully.  

[madness007]

No, I didn't have success in it. It is not your provider company' problem, It is problem with device. I can tell you where I have bought my telephone. On[edit] there is a big choice of telephones and other devices like headphones for example. Here you also can get a lot of information about mobile providers and to compare current offers in this sphere. And what is really pleasant this service is really easy to use. if you don't understand something, you can write them in custom support. Try to use it)

[Vave]

It is problem with device