• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎04-23-2020 06:50 AM

HP Recommended
Product: OMEN X by HP 15-dg0310ng
Operating System: Microsoft Windows 10 (64-bit)

Have I bought a 64GB RAM Kit and would like to adjust the settings in the BIOS? runs only with 2667Mhz.

1 REPLY 1

‎04-27-2020 08:02 AM

HP Recommended

@Teras Welcome to HP Community!

 

I understand that you have installed the 64GB RAM, You would like to adjust the settings. 

 

 

I have checked the manual (page number 1,2 chapter 1). Your model support DDR4-2666 dual channel support;

 

supports up to 32 GB maximum system memory in the following conƭgurations

 

 ● 32 GB (16 GB × 2)

● 24 GB (16 GB × 1 + 8 GB × 1)

● 16 GB (8 GB × 2)

 

DDR4-3200 XMP dual-channel support; supports up to 32 GB maximum system memory in the following conƭgurations

 ● 32 GB (16 GB × 2)

● 16 GB (16 GB × 1)

 

It will not support 64GB RAM.

 

I hope you understand.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.