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- HP Community
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- Gaming Notebooks
- RAM memory expantion up to 32 Gb

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09-03-2016 02:09 PM
Hallo!
I need to have 32Gb of RAM machine.
Can I upgrade machines Pavilion 17-ab017ur (and all laptops ab000 series) and OMEN 17-w010up (and all laptops w000 series)?
Other manufacturers, who make laptops on Intel HM170 platforms + 2 DDR4 RAM slots, write it possible (2x16). How about yours?
Thanks!
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Accepted Solutions
09-03-2016 02:38 PM
Hi,
The maximum is 16 GB (8 + 8), no module supports 16GB RAM
http://h10032.www1.hp.com/ctg/Manual/c05123465
Two SODIMM slots, not customer accessible or upgradeable:
● DDR4-2133 dual channel support
● DDR4-2400 dual channel support (bridge to DDR4–2133)
Supports up to 16 GB max system memory with the following:
● 4096 MB (4096 MB x 1)
● 6144 MB (2048 MB x 1 + 4096 MB x 1), no support for 32-bit OS
● 8192 MB (4096 MB x 2) or 8192 MB (8192 MB x 1), no support for 32-bit OS
● 12288 MB (8192 MB +4096 MB), no support for 32-bit OS
● 16384 MB (8192 MB x 2), no support for 32-bit OS or Windows® 7 Home Basic
09-03-2016 02:38 PM
Hi,
The maximum is 16 GB (8 + 8), no module supports 16GB RAM
http://h10032.www1.hp.com/ctg/Manual/c05123465
Two SODIMM slots, not customer accessible or upgradeable:
● DDR4-2133 dual channel support
● DDR4-2400 dual channel support (bridge to DDR4–2133)
Supports up to 16 GB max system memory with the following:
● 4096 MB (4096 MB x 1)
● 6144 MB (2048 MB x 1 + 4096 MB x 1), no support for 32-bit OS
● 8192 MB (4096 MB x 2) or 8192 MB (8192 MB x 1), no support for 32-bit OS
● 12288 MB (8192 MB +4096 MB), no support for 32-bit OS
● 16384 MB (8192 MB x 2), no support for 32-bit OS or Windows® 7 Home Basic
09-17-2016 06:19 AM
I have a similar Laptop (the ab000nv) with identical specs. Just with an added SSD or something.
I tried HyperX Impact HX424S14IBK2/32 Notebook Memory 32 GB Kit (2 x 16 GB) 2400 MHz DDR4 CL14 SODIMM, 1.2 V, 260-Pin.
It does not look to work when both modules are used.
If one module 16GB is used then it works. A 16Gb module mixed with the 4GB module it works.
I don't know what the hell. Nobody seems to care and give me an advice. I can not affort buying another kit.
09-18-2016 01:58 PM
Hi friend. Thanks for your advice. Yes I managed to return it back to Amazon where I bought it.
I will buy that 2x8gb. Though I am not so sure if I have a second chance to return, this time !
From your post counter I am sure you know what you are talking.
01-02-2017 09:22 PM - edited 01-03-2017 02:04 PM
I've created a new post to avoid confusion from the previous posts and have a better clarity (excuse the Typo) 🙂
01-03-2017 01:17 PM
Better quality? Seriously....do you think you have any information that suggests you CAN put 32 gigs in his machine? The answer has already been provided and continuing to post non-specific, generic "depends on the motherboard" answers is not helping the quality.