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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
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- Re: RANDOM SHUTDOWN AFTER BIOS UPDATE
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08-20-2020 07:44 AM
I have an 15-ec0007nt
(R5-3550h/1650/4G/128M.2/1TBHDD)
The latest BIOS update file in software page is F.05, not F.08. It was F.08 just yesterday.
As I said even if it's not removed from your software page the fix will very likely available for your device too.
08-20-2020 08:22 AM
It's great to see some improvement finally.
But still there is no acceptance from their side and I can bet call the service centers or customer support executives right now and they will say no sir this has never happened before.
08-20-2020 08:28 AM
You know what the whatsapp support just closed the chat with me without even replying about my laptop.
He just said perform a system recovery.
When I said provide bios update he just sent the usual messege.
Is there a way to rate hp customer support?
Tell me please
08-20-2020 10:12 AM
It's wired, as suggested I'm using the Ryzen controller at 70c but the thing is sometimes I can play for like hours but sometimes not even 20 mins I also do the reapplying Ryzen settings. Laptop charges slowly, heats up, sometimes 🙂 it feels like my laptop will melt " that hot".
We are just asking one thing (hp please do reply something to our problems) feels like we are some test subjects who are using underdevelopment software.
08-20-2020 10:22 AM
Soon as I apply the settings I start gaming. Then the laptop does it shutdown either in 4 hours or 5 minutes. Once its done it's its fine it normally doesn't do it again for the entire evening of gaming. It's strange and very unpredictable.
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