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RevolverIA
Level 4
37 37 0 37
Message 151 of 205
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I have an 15-ec0007nt

(R5-3550h/1650/4G/128M.2/1TBHDD)

The latest BIOS update file in software page is F.05, not F.08. It was F.08 just yesterday. 

As I said even if it's not removed from your software page the fix will very likely available for your device too. 

AmeenBari
Level 2
8 8 0 6
Message 152 of 205
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lol, i also came here to inform the group that for my laptop too, the bios is now showing as f.05 in their software page.

laptop model - hp pavilion 15 hp pavilion 15-ec0073ax

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GEORGE_71
Level 1
7 6 0 0
Message 153 of 205
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My laptop model no ec0028ax.. Version F.08 firmware removed from the software and driver page. It is likely that this issue is soon gonna be resolved. 

 

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EternalEntity
Level 3
45 38 0 22
Message 154 of 205
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It's great to see some improvement finally.

But still there is no acceptance from their side and I can bet call the service centers or customer support executives right now and they will say no sir this has never happened before.

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nizcse
Level 3
23 20 0 13
Message 155 of 205
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You know what the whatsapp support just closed the chat with me without even replying about my laptop.

He just said perform a system recovery.

When I said provide bios update he just sent the usual messege.

Is there a way to rate hp customer support?

Tell me please

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retroflame
Level 2
22 22 0 0
Message 156 of 205
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well it shows f.05 now in the hp website , does that mean we can download that and install it and our bios will be downgraded from f.08 to f.05?

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Jamie1985
Level 2
10 9 0 4
Message 157 of 205
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As the other 36 people have said on the forum, if you took a moment to read.

 

YOU CAN NOT DOWNGRADE TO THE PREVIOUS BIOS YOU JUST HAVE TO WAIT FOR THEM TO POST A NEW VERSION

Phantomghost
Level 1
7 5 0 1
Message 158 of 205
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It's wired, as suggested I'm using the Ryzen controller at 70c but  the thing is sometimes I can play for like hours but sometimes not even 20 mins I also do the reapplying Ryzen settings. Laptop charges slowly, heats up, sometimes 🙂 it feels like my laptop will melt " that hot". 

 We are just asking one thing (hp please do reply  something to our problems) feels like we are some test subjects who are using underdevelopment software.

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AlfianAP
New member
6 6 0 0
Message 159 of 205
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how many second u do re-applying ryzen setting? mine is 5 minutes and my laptop doesnt heat or locking anymore. try reapply settings as often u can

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Jamie1985
Level 2
10 9 0 4
Message 160 of 205
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Soon as I apply the settings I start gaming. Then the laptop does it shutdown either in 4 hours or 5 minutes. Once its done it's its fine it normally doesn't do it again for the entire evening of gaming. It's strange and very unpredictable. 

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