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HP Recommended
HP Omen 15-DC0051NR
Microsoft Windows 10 (64-bit)

It's been over a few months and I still have the same issue.

I'm starting to think it isn't a software issue and more of a hardware issue. My  computer shutting down started after I received my omen back from a micro center fan and battery replacement. After a few weeks, my laptop fan just stops randomly and the laptop powers off during some important work. Later it happens over and over (sometimes the fan not even spinning at all while the other fan still spinning. I really dont know whats wrong but hopefully the story helps describe the issue. If anyone has any ideas on what could be wrong, please tell me.

 

Computer info:

Omen by HP Laptop 15-dc0xxx

3UK57UA#ABA

Intel Core i7-8750H CPU

AMI f.15, 11/2/2020

BB product : 84DB

Ver: 93.24

[forgot to add that]

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