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06-09-2022 12:17 PM - edited 06-10-2022 12:51 AM
I OPTED FOR REDEMPTION CELL OFFER i.e 2 YEARS EXTENDED WARRANTY+3 YEARS ANTIVIRUS FOR MY PAVILION GAMING LAPTOP MODEL 15-dk2100TX AND COMPLETED THE PAYMENT ON 2 JUNE 2022 BUT STILL IT SHOWS THAT MY WARRANTY IS TILL 2023 ONLY. WHEN IT WILL GET UPDATED. I PURCHASED THE LAPTOP ON 9 MAY 2022
06-14-2022 10:30 AM
@gm48, Welcome to the HP Support Community! I’m here to help.
I understand you have concerns related to the warranty. Kindly follow the steps mentioned in this document to get this issue sorted - How to Submit a Dispute to Validate Your Warranty
Hope this helps! Let me know how it goes.
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