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‎06-09-2022 12:17 PM - edited ‎06-10-2022 12:51 AM

HP Recommended
Product: HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z8AV)
Operating System: Microsoft Windows 11

I OPTED FOR REDEMPTION CELL OFFER i.e 2 YEARS EXTENDED WARRANTY+3 YEARS ANTIVIRUS FOR MY PAVILION GAMING LAPTOP MODEL 15-dk2100TX AND COMPLETED THE PAYMENT ON 2 JUNE 2022 BUT STILL IT SHOWS THAT MY WARRANTY IS TILL 2023 ONLY. WHEN IT WILL GET UPDATED. I PURCHASED THE LAPTOP ON 9 MAY 2022

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1 REPLY 1

‎06-14-2022 10:30 AM

HP Recommended

@gm48, Welcome to the HP Support Community! I’m here to help.

 

I understand you have concerns related to the warranty. Kindly follow the steps mentioned in this document to get this issue sorted - How to Submit a Dispute to Validate Your Warranty

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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