cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
1,628
Flag Post

RGB Keyboard wrong color

HP Recommended
HP OMEN 15 ek-0013dx
Microsoft Windows 10 (64-bit)

I have HP OMEN 15 for a week and I am testing a laptop if there is a product defect or something. and I found my RGB keyboard not showing a true color. it happens when I trying to set my 4-zone keyboard RGB to one color. my 'A' key is green while the others are blue. so is this the software or product defect? thank you

1 REPLY 1
Highlighted
Level 3
40 33 1 13
Message 2 of 2
Flag Post
HP Recommended

Hello!

Unfortunately the "RGB" lighting within the keyboards used in your model, the 17t-cb000, and likely other models do not seem to be fully capable RGB LEDs. These LEDs are unable to correctly replicate most of the set colors correctly. Most times they look washed out, or the completely wrong color.

White (shows as blue-ish):

White appears blue, red used to contrast the color.White appears blue, red used to contrast the color.WASD keys set to blue, and the rest set to completely white, yet they're all blue.WASD keys set to blue, and the rest set to completely white, yet they're all blue.

 

Orange cannot be properly replicated:

Shades of Orange, yet the middle appears completely yellow, and the far right appears green.Shades of Orange, yet the middle appears completely yellow, and the far right appears green.

 

Some shades of blue show up incorrectly.

The many shades of blue, yet they're set in this order (left to right: Blue, Indigo, Violet, Purple).The many shades of blue, yet they're set in this order (left to right: Blue, Indigo, Violet, Purple).

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation