RGB keyboard

[laom]

Does OMEN 16.1 inch Gaming Laptop PC 16-c0000 have RGB keyboard?

[resistencia]

Hi @laom 

According to the service manual on page 16, it has RGB keypad

c07597004.pdf (hp.com)

[laom]

First: It appears in the HP Support Assistant program that my device version is (OMEN 16.1 inch Gaming Laptop PC 16-c0000 (2W4Q0AV)) Second: It appears in the Omen Gaming Hub program that my device version is (OMEN 16-c0xxx) Third: On the HP website for definitions, it shows me the device version (OMEN by HP Laptop 16-c0011dx (4Q8X9UAR)) I don't know which one is correct in knowing the device version, in addition to, do all these versions of devices support a keyboard with RGB? And if they do, how can I turn it on? Note: In the OMEN Light Studio program, it shows me that it does not support.

[resistencia]

The real model is 16-c0011dx , the other is the series to which your model belongs.

Enter the following link and type the serial number (s/n) and see if it indicates the type of keyboard you have

HP PartSurfer

[laom]

This is what I found

ASSY,KBD MCS CP BL-RGB 4Zone US

M57199-001

TOP COVER MCS WITH KEYBOARD MCS BL 4Z US

[resistencia]

As I indicated it has a 4 zone RGB keypad so you can change the color per zone,  see that the OMEN Gaming Hub is installed correctly, and updated the BIOS.

[laom]

Omen Gaming Hub and OMEN Light Studio do not support this device, is there another solution?

[resistencia]

uninstall and reinstall both programs, also go to the support page of your model and install the OMEN Gaming SDK.