• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Pavilion Gaming - 15-ec0100ax
Microsoft Windows 10 (64-bit)

I recently upgraded my ram in my gaming laptop but when i booted it for the first time it doesn't shows the ram in the task manager and in the system information it is showing 16gb out of 5.88g  useable,  any help would be image.pngimage.pngappreciated.

1 REPLY 1
HP Recommended

Hi@Mohitx18, Welcome to the HP Support Community!

 

If the ram frequency is the same then it should work with the speed of 3200MHz. If it's lesser then it uses the lower frequency only. It can not run a dual channel. 

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.