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12-08-2021 02:54 PM
Hello my friend, I have the same problem with my HP Omen 15t, I think that when I upgrade to Win11 my Nvidia GTX 1650 wasn't been detected, I too tried the same as you but nothing is working. Please someone from HP that can Help Us, I can't play games anymore, my laptop is only using the Intel integrated GPU.
3 REPLIES 3
12-11-2021 08:33 AM - edited 12-11-2021 08:35 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Have you tried driver roll back?
- Have you updated Graphics and Chipset drivers?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
I am an HP Employee
12-12-2021 07:03 PM
Hi, yes I even tried Windows Roll Back with no success in the recognition of the graphic card. I tried to download an early version of the Nvidia Driver and nothing. When I launch the driver it throws a message that says "An Nvidia Graphic Card was not detected on your system".
My product # is 5TN14AV.
12-15-2021 10:15 AM
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. The last thing I can suggest trying to restore a computer back to the factory default, which will isolate whether it’s a software or hardware issue. The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
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