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- Re: OMEN Command Center not working

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10-13-2019 12:50 AM
Hey I uninstalled Omen Command center and now I cant reinstall it. even off the official website and app store, when I search in my task bar it says i have it and the app store says that as well. But when I check my downloads its not there and when I press the button to open it up it tells me to go download it in the app store. But I cant, so I have no clue what to do now.
OMEN by HP Laptop 15-dc0
I got it about two to three years ago
10-13-2019 02:50 AM
Hello @CallerAK
The Omen 15-dc0xxx series was only first released in April of 2018. Yours might be almost a year and a half old.
If you will run the HP Support Assistant, it will give you the PRODUCT number of the laptop. I need that to look up what you have.
In the mean time...
If you cannot get the app to load from the MS Store, you probably need to reset your Windows Store.
https://winaero.com/blog/reset-windows-store-windows-10/
Don't install the old Omen command center from the HP website. What ever you have installed now, needs to be uninstalled if its there. Then use the link to the Microsoft Store... Get OMEN Command Center - Microsoft Store
If it installed successfully , then also install these items....
Get HP System Event Utility - Microsoft Store
OMEN Command Center SDK Package sp98588.exe
Next, force windows to update. Go to Windows Updates and click on the Check for Updates button, even if it says its up to date. If it finds updates, let them install, reboot and go do it again until no more are found.
If none of this works, you have something else wrong with your system that I would have no way of knowing about.