• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎09-26-2018 11:17 AM

HP Recommended

My HP Omen is a certified refurbished model that I just bought online. It runs games wonderfully with it's 8GB GPU, but I want to speed up the processor and memory for even greater gaming potential.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2018 05:42 PM

HP Recommended

You got lucky on the button issue.

 

I doubt it. The bios wont accept the upgrade, its only setup (bios) for the 7th gen. The 100 series that came out later uses the 8th gen.

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎09-26-2018 06:02 PM

HP Recommended

Hello @General_Rooster

 

What is the product number of your Omen?

Open the HP Support Assistant to find it. It will be located at the bottom of the window.

Was this reply helpful? Yes No

‎09-29-2018 09:01 AM

HP Recommended

It is a 17-AN012DX. The box says that the keyboard is backlit as well, but it is not working, which I assume is because I can't access the command center.

Was this reply helpful? Yes No

‎09-29-2018 09:23 AM

HP Recommended

OK thanks. You have this one...

https://support.hp.com/us-en/product/omen-by-hp-17-an000-laptop-pc/15551440/model/17106304/product-i...

 

It cannot be overclocked as the processor is locked.

The keyboard is red backlit. It is not controlled through the Omen Command Center.

You turn the keyboard lights on and off from the F5 key. You might have to press the FN key first, then F5.

keyboard light.jpg

Was this reply helpful? Yes No

‎09-29-2018 11:51 AM

HP Recommended

Oh! Thank you for helping me to get the keyboard to light up. That helps so much when I am playing or using my computer in the dark. Are you sure that this model can't be overclocked though? The specs said that it could be overclocked whenever I bought it.

Was this reply helpful? Yes No

‎09-29-2018 11:58 AM - edited ‎09-29-2018 12:00 PM

HP Recommended

Do you have a link to the specs that said its overclockable?

 

Intel processors have to have the letter K at the end of the model number,,, ie: i7-7700K.

Yours is the i7-7700HQ. Not overclockable and none of the AN series has the ability. I'm sorry.

 

IF my post above answered your questions, please mark  it as Solved.

Thanks.

Was this reply helpful? Yes No

‎09-29-2018 05:10 PM

HP Recommended

I figured out how to get the omen button working. I updated windows 10 to the April release and installed the OCC. I'm going to see if I can now try to overclock. Do you think that's it's possible to upgrade my CPU to the 8th Gen i7 with this chipset and motherboard?

Was this reply helpful? Yes No

‎09-29-2018 05:42 PM

HP Recommended

You got lucky on the button issue.

 

I doubt it. The bios wont accept the upgrade, its only setup (bios) for the 7th gen. The 100 series that came out later uses the 8th gen.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.