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HP Recommended
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Microsoft Windows 10 (64-bit)

When I attempt to get into the BIOS to change info there, it takes me automatically to HP Troubleshooting. I need to get access to the actual BIOS. When upgrading to WIN 11 - it gives me an error message: "Stop Code: Driver PNP Watchdog". I must get to the real BIOS to change SATA controller settings - as well as all of the other ideas I have gotten to fix this problem.

2 REPLIES 2
HP Recommended

On immediate screen upon booting. Try f10 key tapping . Bootscreen f8, del

HP Recommended

Hi @gurpsgm, Welcome to the HP Support Community.  

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

 

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.