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‎03-23-2025 04:58 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V1AV)
Operating System: Microsoft Windows 11

My recovery drive has an error, how can I reinstall computer 

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1 REPLY 1

‎03-23-2025 06:43 PM

HP Recommended

 Your notebook should be supported by the HP cloud recovery tool to make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Micrsoft Store:

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

You will need to use another PC to create the recovery media since your notebook isn't working, and you will have to enter your specific model notebook's product number in the tool's search window in order to proceed.

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