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‎01-29-2020 04:17 PM

HP Recommended
Product: Omen 15t Laptop
Operating System: Microsoft Windows 10 (64-bit)

So basically my Omen 15t laptop turned on with rgb lighting on its red dragon keyboard and then stopped, tried to fix it on omen command but the it had limited options and didn't have the lighting option.

1 REPLY 1

‎02-01-2020 03:20 PM

HP Recommended

@NicSingleton
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Let's update the command center from Windows store and check whether it resolves the issue.

  1. Click the Windows Store icon in the system tray.
  2. Search for OMEN Command Center.
  3. Click Update. Wait while the program downloads and installs.
  4. Click Play.
  5. OMEN Command Center opens.

If you continue to face the issue, I recommend you follow the steps in the below article and check if it helps: https://support.hp.com/in-en/document/c05387497

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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