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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP pavilion gaming 15 dk0042nl
Microsoft Windows 10 (64-bit)

I' ve purchased this laptop from a big reseller in Italy (Euronics) and i don't know if it is considered an hp authorized reseller, because I'd like to get Red Dead redemption 2 from the offer that is shown in hp's site. I have an i7-9750h so technically i could use the offer. Can someone help me?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@GI0,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to get the offer advertised on the HP website.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@GI0,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to get the offer advertised on the HP website.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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